Where are customers going online to find out about my business?
Clients who engage with us for Discovery & Optimization understand the need & value of social media, even if they haven’t committed the time or resources to online channels in the past. Ideal clients understand that providing excellent customer service, exceeding expectations, and building loyalty are long-term endeavors — and have already invested in these areas. Speakeasy Media partners with clients to replicate this approach using online channels.
This is the best starting place for businesses to create a solid online foundation
& build a custom social media strategy
Speakeasy Media provides the following services to clients during a Discovery & Optimization project:
- 1st time setup for business profiles
- Complete existing customer-generated profiles
- Find & respond to online reviews about your business
- Standardize business contact information across your business website, online maps, review sites, and social media channels
- Identify which channels are best for attracting new customers and where current & recent customers provide feedback
In 30-60 days, we help clients address the following questions:
- How should I respond to negative feedback online?
- How much time is necessary to develop online channels?
- Where are new customers finding out about my business?
